1. Information We Collect
When you register or use the 980 platform, we collect several categories of information to ensure your experience runs smoothly and securely. The types of information we collect include:
- Account Details: Username, email address, phone number, and encrypted password collected at registration.
- Payment Information: Transaction data in MYR includes the payment method used, such as FPX, Touch 'n Go eWallet and DuitNow. We do not store credit card numbers directly.
- Device & Browser Information: Device type, operating system, browser version, IP address and device identifiers are recorded for security and technical analysis purposes.
- Usage Data: Pages visited, session duration, games played, bets placed and interactions with platform features are collected to improve our services.
- Cookies & Tracking Technologies: Cookie files are stored on your device to maintain login sessions, save language preferences, and analyse usage patterns in aggregate.
All data collection is carried out on the basis of operational necessity and the user's consent provided at the point of registration.
2. How We Use Your Information
980 uses the information collected for the following purposes:
- Account Management: Creating, verifying and maintaining user accounts securely.
- Transaction Processing: Accurately and promptly verifying and recording deposits and withdrawals in MYR.
- Platform Security: Detecting suspicious activity, preventing fraud and protecting the integrity of the 980 platform.
- Customer Support: Enabling our support team to assist you with account or transaction-related enquiries.
- Service Improvement: Analysing aggregate usage patterns to improve the user experience, refine the interface, and develop new features.
- Communications: Sending important notifications related to your account, security and promotions you have opted in to receive.
980 will not use your data for any purpose beyond the scope stated here without obtaining your consent first.
3. Cookies & Session Tracking
The 980 platform uses cookies and similar tracking technologies to deliver a better experience to users. We use three types of cookies:
Automatically deleted when you close your browser. Used to maintain your login status during an active session.
Saving your preferences such as interface language and display settings so you do not need to reconfigure them on every visit.
Collecting anonymised usage data to help us understand how users interact with the platform.
You can control or block cookies through your browser settings. However, blocking certain cookies may affect the functionality of some platform features.
4. Data Storage & Security
All 980 user data is stored on servers protected by multi-layer security measures. We use SSL (Secure Socket Layer) encryption for all communication between your device and our servers, ensuring data cannot be intercepted in transit.
Additional security measures we have in place include:
- Passwords are encrypted using a one-way algorithm that cannot be decrypted, even by internal staff.
- Strict access controls ensuring that only authorised personnel may access user data for legitimate support purposes.
- Continuous system monitoring to detect any unauthorised access attempts.
- Regular data backups to ensure continuity of service.
Your data is retained for as long as necessary to fulfil the purpose for which it was collected, or as required under applicable Malaysian law.
5. Data Sharing & User Rights
Third-Party Sharing
980 does not sell, rent, or disclose users' personal information to third parties for marketing purposes. Information may only be shared in the following limited circumstances:
- Payment service providers that process your MYR transactions (subject to strict confidentiality agreements).
- Relevant authorities where required by Malaysian law or a valid court order.
- In the event of a business merger or acquisition, users will be notified in advance.
Your Rights as a User
As a 980 platform user, you have the following rights regarding your personal data:
- Right to Access: You may request a copy of the personal information we hold about you.
- Right to Rectification: You may request corrections to any information we hold that is inaccurate or incomplete.
- Right to Erasure: You may request the deletion of your personal data, subject to applicable legal and operational requirements.
- Right to Withdraw Consent: You may withdraw consent for marketing communications at any time through your account settings.
To exercise any of these rights, please contact our team at [email protected] or visit the FAQ.
6. Policy Changes & How to Contact Us
Amendments to This Policy
980 reserves the right to update or amend this Privacy Policy at any time. Users will be notified of any material changes via in-platform notifications or an email to your registered address. The effective date of the latest policy will always be displayed at the top of this document.
Your continued use of the 980 platform following any amendments constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
Contact Our Privacy Team
If you have any questions, concerns or requests regarding your privacy and data protection on the 980 platform, please reach us at:
- Email: [email protected]
- FAQ: our FAQ page contains answers to common questions about privacy and account security.
We aim to respond to all privacy-related enquiries within three business days.
Privacy Policy Contents
- Information We Collect
- Purpose of Use
- Cookies & Tracking
- Storage & Security
- Sharing & User Rights
- Policy Changes & Contact
Updated: January 2026
Related Documents
All user activity on the 980 platform is protected with multi-layer SSL encryption.