980's Promise to Every User
At 980, we believe online gaming is a legitimate form of entertainment — and like all forms of entertainment, it should be enjoyed within clear boundaries. Our commitment to responsible gaming goes beyond a written policy; it is built into the way we design and operate this platform.
We provide self-control tools, clear information, and support channels so every user can make informed decisions about how and how much they engage on the 980 platform. User wellbeing matters just as much as the gaming experience itself.
Recognise the Early Warning Signs Before It's Too Late
Gaming becomes a problem when it starts affecting your daily life. Watch out for these signs:
You start playing for an hour but end up hours later without realising how much time has passed.
Feeling compelled to keep playing to win back money you've lost is a serious warning sign.
If work, family, or daily responsibilities are starting to be affected by gaming, this needs to be addressed right away.
Emotional instability during or after gaming — such as anger, sadness, or anxiety — is a sign that gaming is affecting your mental health.
Hiding the amount of time or money spent on gaming from family members or friends is a warning sign that should be taken seriously.
Using borrowed money, emergency savings, or bill money to gamble is a clear sign that personal limits have been crossed.
How to Set Effective Time and Budget Limits
One of the most effective ways to stay balanced is to plan before you play. 980 encourages every user to set clear limits before starting a gaming session.
Time Limit
- Set a maximum duration for each session — for example, no more than one or two hours.
- Use your phone's timer as a reminder.
- Take regular breaks; don't play non-stop.
- Avoid playing late at night when your judgement may be impaired.
Budget Limit
- Decide on an amount in MYR (RM) that you can comfortably set aside for entertainment each week or month.
- This entertainment budget should never come out of money set aside for essentials such as rent, bills, or food.
- Once that RM limit is reached, stop playing for that period.
- There's no need to try and win back what you've already spent.
Self-Exclusion Tools Provided by 980
The 980 platform provides several tools that allow users to proactively manage their gaming habits. These tools can be requested through our customer support channels.
You can set a maximum daily, weekly, or monthly deposit limit in MYR. Once a limit is set, the system will not allow any deposits beyond the specified amount.
If you feel you need a break, you can request a temporary cooling-off period from the platform lasting anywhere from a few days to several weeks. Your account will be suspended in the meantime.
For those who need a longer break, we offer a self-exclusion option where your account will be permanently closed or suspended for an extended period, as requested.
To activate any of these control tools, contact our support team at [email protected] or visit the FAQ.
Protection of Minors
980 strictly prohibits individuals under the age of 18 from registering or using any services on this platform. Registration requires age verification, and we reserve the right to request additional verification documents at any time.
For parents and guardians, we encourage you to:
- Ensure that devices used to access the 980 platform are not easily accessible to children or teenagers.
- Using parental control software on shared devices.
- Never share your login credentials with anyone, including family members.
- Notify us immediately if you become aware that someone under the age of 18 has accessed the platform.
Any account found to have been registered using false information regarding age will be terminated immediately, and any remaining balance may not be refunded.
Registration and use of the 980 platform is strictly permitted for individuals aged 18 and above only. This is a non-negotiable policy.
Life Balance and When to Seek Help
Maintaining a Healthy Balance
Online gaming is just one small part of a balanced lifestyle. 980 encourages users to:
- Make sure gaming doesn't take precedence over time with family and friends.
- Keep up other activities such as sports, hobbies, and your social life.
- Don't use gaming as an escape from stress or problems.
- Step away from the platform for at least a few days each week to maintain a healthy perspective.
Remember: gaming should add joy to your life, not take it away.
Seek Professional Help When You Need It
If you or someone you know is experiencing gambling-related issues, don't wait — professional help is available in Malaysia:
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Talian Kasih — Malaysia's dedicated family support and mental health helpline (15999).
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Government Hospital Psychiatrist — Doctor referrals for gambling addiction treatment are available at government hospitals across Malaysia.
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980 Support — Contact us at [email protected] to request self-control tools or further guidance.
All responsible gaming enquiries are handled in complete confidence and without any judgment.